The Eventrybe Terms and Conditions outline the rules governing your use of our platform, including account registration, ticket purchases, event creation, payments, refunds, and your rights and responsibilities as an attendee or organiser.
You may be able to purchase tickets as a guest where available, but creating an Eventrybe account provides access to your ticket history, digital tickets, event updates, saved events, and a faster checkout experience.
Event organisers are responsible for providing accurate information about their events, including dates, times, venues, ticket prices, and event descriptions. Eventrybe provides the platform but does not create or control event content.
Refund eligibility depends on the organiser's refund policy displayed on the event page. Some events may offer full or partial refunds, while others may be non-refundable unless required by applicable law.
If an event is cancelled or significantly changed, the organiser is responsible for communicating updates and any available refund or transfer options. Eventrybe will assist in facilitating communication where appropriate.
Payments made through Eventrybe are securely processed by trusted third-party payment providers. We do not store your complete debit or credit card details on our platform.
Organiser payouts are processed according to Eventrybe's payout schedule and are subject to verification, fraud prevention checks, chargebacks, and any applicable fees. Processing times may vary depending on the selected payout method.
Yes. We may suspend or terminate accounts that violate our Terms and Conditions, engage in fraudulent or illegal activities, misuse the platform, or compromise the security of other users or the platform.
When you register for or purchase tickets to an event, certain information such as your name, email address, and ticket details may be shared with the organiser so they can manage the event and communicate important event-related information. Your information is handled in accordance with our Privacy Policy.
If you have any questions regarding these Terms and Conditions or your use of the platform, you can contact our support team through our Contact Us page or email us at [email protected] or [email protected]. We'll do our best to respond as promptly as possible.
